The 2010 Frost & Sullivan World Product Quality Leadership Award in Biometrics is presented to IrisGuard Inc.
"IrisGuard uses its strong relationships and round-the-clock customer care centers to gauge customer satisfaction," notes Frost & Sullivan Research Analyst Archana Rao. "It also offers focused training to its clients on key mechanisms and processes of its iris recognition systems. This has enabled the company to remain ahead of its competition in terms of identifying market needs and maintaining its outstanding product performance."
The high reliability of IrisGuard's brand is evident from its superior offerings and installations within the critical government, transportation and banking sectors. Numerous installations across branches and ATM locations, such as the ones for the Cairo Amman Bank, have positioned IrisGuard as a strong technology provider within the banking sector. IrisGuard's solution has also been deployed since 2001 in the United Arab Emirates (UAE), which represented the world's first national border-crossing security initiative.
"The company is recognised for its high-quality products; statistics reveal that only a meager 1 to 2 cameras out of the 2000 to 3000 shipped annually are returned, mainly due to accidental breakage, and none are returned for design or performance faults," remarks Rao. "Moreover, their products are highly reliable and accurate in large-scale installations, performing high speed 1-to-millions matches."
Independent testing by International Biometrics Group in April 2009 on IrisGuard's IG-AD100® Dual-Eye Iris Recognition Camera received Zero False Match Rate (T-FMR) and Zero False Non Match Rate (T-FNMR) further positioning IrisGuard's top score as a reflection of its exceptional reliability. Billions of transactions every month and close to 40 trillion since its inception underline the company's superior product design and capabilities.
"IrisGuard's superior reliability and performance come from accurate designs, rigorous internal and operational testing and world-class United Kingdom-based manufacturing," adds Rao. "These processes are vital to ensure product performance and reliability in the banking, financial and government sectors where security is critical."