Consumer Medicine Information
What is in this leaflet
This leaflet answers some common questions about Dulcosoft Powder.
It does not contain all the available information. It does not take the place of talking
to your doctor or pharmacist.
All medicines have risks and benefits. Your doctor or pharmacist has weighed the risks
of you taking Dulcosoft Powder against the benefits they expect it will have for you.
If you have any concerns about taking this medicine, ask your pharmacist.
Keep this leaflet with the medicine.
You may need to read it again.
What Dulcosoft Powder is used for
Dulcosoft Powder belongs to a group of medicines called osmotic laxatives. It works
by drawing water to your stool, which loosens the stool and increases stool volume,
helping to overcome sluggish bowels gradually within 24 to 48 hours.
It is used for the treatment of constipation in adults and children aged 8 years and
Dulcosoft Powder is not absorbed into the bloodstream or broken down in the body.
Before you take it
When you must not take it
Do not take Dulcosoft Powder if you:
Are allergic to it or any of the ingredients listed at the end of this leaflet.
Some symptoms of an allergic reaction include skin rash, itching, shortness of breath
or swelling of the face, lips or tongue, which may cause difficulty in swallowing
Do not take Dulcosoft Powder if you have an existing severe intestinal disease such
inflammatory bowel disease (such as ulcerative colitis, Crohn’s disease) or abnormal
dilation of the bowel
perforation of the bowel or risk of perforation of the bowel
a blockage in the intestine
painful belly of unknown cause
If you are pregnant or breast-feeding, think you may be pregnant or are planning to
have a baby, ask your doctor or pharmacist for advice before taking this medicine.
Dulcosoft Powder is not recommended for children below the age of 8 years.
Do not take it after the expiry date (exp) printed on the pack.
Do not take it if the packaging is torn or shows signs of tampering.
If it has expired or is damaged return it to your pharmacist for disposal
Before you start to take it
Tell your doctor or pharmacist if you have allergies to any other substances, such
as foods, preservatives or dyes or any of the ingredients listed at the end of this
Tell your doctor or pharmacist if you:
think you could be pregnant or you plan to become pregnant while taking Dulcosoft
are breastfeeding or planning to breastfeed
have liver problems
are taking diuretics (water tablets)
are elderly as you may be at risk of low sodium (salt) or potassium levels in the
Taking other medicines
Tell your doctor or pharmacist if you are taking any other medicines, including any
that you buy without a prescription from your pharmacy, supermarket or health food
shop as these may interfere with Dulcosoft Powder.
Your doctor and pharmacist have more information on medicines to be careful with or
avoid while taking Dulcosoft Powder.
How to take it
Follow all directions for use written on the medicine’s label.
Do not take more than the recommended dose on the label or for a longer period of
Check with your doctor or pharmacist if you are not sure.
How much to take
The recommended adult dose is 1 to 2 sachets daily, preferably taken as a single dose
in the morning.
Children and adolescents
In children 8 years and above, the recommended dose is 1-2 sachets daily, preferably
taken as a single dose in the morning.
The daily dose should be adapted as required to produce regular soft stools and may
range from one sachet every other day (especially in children) up to 2 sachets a day.
If administered regularly, the frequency of bowel movements tends to be one movement
How to take it
Dulcosoft Powder is a powder that you dissolve in a glass of water (125mL) and drink
When to take it
It does not matter if you take Dulcosoft Powder before or after food and it is recommended
to be taken in the morning.
How long to take it
Dulcosoft Powder usually takes 24 to 48 hours to work.
Improvement in the frequency of your bowel movements after taking Dulcosoft Powder
can be maintained by keeping to a healthy lifestyle and diet.
If you forget to take it
Take the next dose as soon as you remember.
Do not take a double dose to make up for the dose that you missed.
If you are not sure what to do, ask your doctor or pharmacist.
If you take too much (overdose)
Taking too much Dulcosoft Powder may cause diarrhoea, which usually disappears when
treatment is stopped or the dose reduced. If you have lost a large amount of fluids
by diarrhoea or vomiting, contact your doctor as you may require treatment to prevent
loss of salts (electrolytes due to fluid loss).
Contact your doctor or the poisons information centre (telephone Australia 13 11 26
or New Zealand 0800 poison or 0800 764766), or go to accident and emergency at your
nearest hospital, if you think you or anyone else may have taken too much Dulcosoft
While you are taking it
Things you must do
Talk to your pharmacist or doctor if the symptoms worsen or not improve.
Dulcosoft Powder can be taken during pregnancy and whilst breast feeding. If you are
pregnant or breast-feeding, think you may be pregnant or are planning to have a baby,
ask your doctor or pharmacist for advice before taking this medicine.
Things you must not do
Do not take more than the recommended dose unless your doctor or pharmacist tells
Do not give this medicine to anyone else, even if they have the same condition as
Do not use this medicine to treat any other complaints unless your doctor or pharmacist
tells you to.
Things that would be helpful for constipation
It is generally recommended to consider healthy lifestyle measures such as adequate
hydration, physical activity, and increased natural fibre intake.
Tell your doctor or pharmacist as soon as possible if you do not feel well while you
are taking Dulcosoft Powder.
This medicine helps most people with constipation, but it may have unwanted side effects
in a few people.
You should go straight to hospital if you have difficulty in breathing, start to look
flushed, or have any other symptom that you think might mean you are having a serious
Tell your doctor as soon as possible if you notice any of the following:
Allergic reactions (rash, hives, swelling of the face or throat, breathing difficulties,
faintness or collapse).
Tell your doctor or pharmacist if you notice any of the following and they worry you:
Stomach pain or discomfort
Inability to retain stools in the rectum
Urgent need to go to the toilet
Other side effects not listed above may occur in some consumers.
Do not be alarmed by this list of possible side effects.
You may not experience any of them.
Tell your doctor or pharmacist if you notice any other side effects.
Ask your doctor or pharmacist to answer any questions you may have.
After using it
Keep the medicine in a cool dry place where the temperature stays below 25°C. Store
in its original container to protect from light.
Do not store it or any other medicine in the bathroom or near a sink. Do not leave
it in the car on hot days or on window sills.
Heat and dampness can destroy some medicines.
Keep it where children cannot reach it.
Ask your pharmacist what to do with any medicine that is left over after the expiry
date has passed.
What it looks like
Dulcosoft Powder is a white powder and the reconstituted solution is colourless and
Pack sizes of 10 or 20 sachets are available. Not all pack sizes may be marketed.
The active ingredient, macrogol 4000. Each sachet contains 10g.
Sanofi Consumer Healthcare
87 Yarraman Place, Virginia
Qld 4014, Australia
Toll-free: 1800 818 806
AUST R 336393
This leaflet was prepared in May 2020