XETA Technologies (Nasdaq:XETA), a national provider of converged communications solutions for the enterprise marketplace, announced today that it has been selected by Siemens Enterprise Networks to provide technical support services for the U.S. operations of a global pharmaceutical company. XETA provides services on behalf of Siemens and other systems integrators, original equipment manufacturers and network service providers.
Beginning October, 2009, XETA will provide technical support, field support, and help desk services for the customer’s communications and IT infrastructure under a three-year contract. XETA expects annual revenue from the contract to exceed $1 million per year.
“This win is another example of how large enterprise customers are looking to XETA to provide service for multiple equipment vendors and support in migrating communications technology. Many large enterprise customers, especially those who have grown through acquisition, have made investments in both Nortel and Avaya technologies. As one of the only partners with a nationwide sales and service footprint and the highest level of accreditation from both vendors, XETA is unique in that we offer a single provider solution,” said Scott Davis, XETA’s Executive Director of Nortel Sales.
“This contract with Siemens is one of several seven-figure service wins we have had this year and reflects how XETA is building trust and momentum with our wholesale service partners,” commented Greg Forrest, CEO and President of XETA Technologies.
Supply chain assessment and management, optimizing pharmaceutical supply chains