Health insurer Highmark standardizes on Informatica Platform for enterprise-wide data integration

News Facts:

• Informatica Corporation (Nasdaq:INFA), the world's number one independent provider of data integration software, today announced that Highmark Inc., one of the largest health insurers in the United States, has standardized on the Informatica Platform for enterprise-wide data integration.
• The Informatica Platform provides the critical foundation for Highmark's Business Intelligence (BI) environment by accessing and integrating billions of records across diverse operational systems, such as claims, membership and provider systems, alongside external feeds from pharmacy benefits managers and specialized health plan providers.
• Highmark relies on timely, trusted data to meet its key business objectives of improving health outcomes, lowering costs through wellness programs, streamlining administrative and claims processes, attracting and retaining healthcare plan members and meeting regulatory requirements.
• Highmark uses the integrated data to deliver a self-service Web portal to its 4.7 million health members – providing visibility into claims status, medical history and flexible spending accounts. This also gives personalized guidance on selecting the best insurance plan.
• Informatica enables Highmark to integrate various types of data from diverse sources, including COBOL mainframe files, various relational databases, flat files and XML.
• As an essential enabler for Highmark Business Intelligence capabilities, the Informatica Platform delivers the underlying data for financial reporting, predictive analysis for fraud detection and consolidated claims lifecycle analysis. These capabilities have been expanded to deliver consolidated information to meet real-time operational needs resulting in significant improvements to member experience and wellness coaching.
• Informatica's codeless development and platform approach to integration help ensure Highmark's business agility and rapid response to changing information needs, and seamless scalability to handle business growth.

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Supporting Quotes

• "The Informatica Platform is helping us sharpen our focus on members, streamline data integration and administration and respond effectively to regulatory requests," said Sue Jones, director of Business Information Applications, Highmark. "With Informatica, we are able to give members a complete, integrated picture of their health situation and the services available to them. We could not have done this the traditional way by hand coding the software. There is simply no way we could have kept up with the rate of change, our growing data volumes and the scale of operations we now have."
• "Highmark's use of the Informatica Platform touches just about every aspect of its business, including supporting a growing new focus in healthcare – empowering patients with information to promote wellness," said Shekhar Iyer, senior vice president, Healthcare and Public Sector, Informatica. "Healthcare is one of many industries undergoing disruptive change today and technology can transform the way patients, providers and payers work together. Among the key advantages of the Informatica Platform is that it enables organizations to stay agile in the face of rapid change and make full use of their information to drive competitive advantage and customer satisfaction."