The Center for Medicare and Medicaid Services in Washington, has awarded a 5-Star Rating to The Villa at Windsor Park Nursing and Living Center, a Villa Healthcare nursing facility located at 2649 E. 75th in Chicago. Fewer than 10% of all facilities nationwide achieve this honor, which reflects excellence in programming, facility and facility management, patient care, medical practices, staffing, amenities and patient satisfaction.
Currently, The Villa at Windsor Park is the only free standing skilled nursing home on the southeast side of Chicago with this status. The new rating is notable since just three years ago when Villa Healthcare acquired the facility (formerly known as South Shore Nursing and Rehab Center) it was rated at 1 Star. In fact, it was targeted by the Center for Medicare and Medicaid Services as a Special Focus Facility (SFF) of concern. "We made a commitment to the Healthcare community when we took over," said Mark Berger, Villa Healthcare Chairman in Chicago. "We listened to everyone's needs and concerns. We assured them we would establish the Villa at Windsor Park as the premier facility in the shortest time possible. This announcement was made by the Center for Medicare and Medicaid Services is the fulfillment of that promise."The Villa at Windsor Park joins another Villa Healthcare facility, Park Villa Nursing home and Rehab Center in Palos Heights, with this prestigious honor. "The 5-Star Rating for The Villa at Windsor Park reflects Villa's Values," said Berger. "Our clinical staff and our concierge teams ensure that a guest's stay is an overwhelmingly positive experience that enables each individual to recover in beautiful surroundings, with services and amenities of a fine hotel.
Our goal has always been to return our guests back to the community with an improved level of functioning in the most expeditious way possible." Now that it has achieved top-tier status, The Villa at Windsor Park intends to keep striving. "We know we must continue to earn trust and we appreciate the continued support of the community,"
The Villa at Windsor Park Nursing and Living Center