San Francisco Health Plan (SFHP), the City's community public health plan, today announced that it has received the Department of Health Care Services 2009 Gold Quality Award, ranking the plan as a leader in quality care throughout the state of California for Medi-Cal managed care plans.
"We are honored and humbled by the recognition," said Dr. Kelly Pfeifer, SFHP Medical Director. "It's a testament to the excellent care delivered by hard-working safety-net providers in San Francisco, and to the ongoing commitment of our staff and community partners. Our innovative incentive programs have clearly inspired our members to become active participants in their own care."
Betsy Price, RN, MPH, Senior Clinical Compliance Manager, was also honored with the Special Acknowledgement Quality Award for her outstanding contribution to quality improvement and acknowledged as a Master Trainer in facility site and medical record reviews. "I'm surprised and delighted by the recognition," stated Price. "I share it with the dedicated team of certified nurse reviewers in our medical groups who work hard to ensure our members are receiving the quality care they expect and deserve in our provider offices."