Aurora BayCare Medical Center in Green Bay, Wisconsin, is the first U.S. hospital to be verified as an Emergency Center of Excellence(TM) by Emergency Excellence (EmEx), a company specializing in emergency department benchmarking. At the annual meeting of the American College of Emergency Physicians in Boston, Emergency Excellence recognized Aurora BayCare Medical Center's dedication to excellent emergency care. EmEx developed the award in response to the 2006 Institute of Medicine's call for emergency medicine improvement and to motivate emergency care providers to achieve a higher standard of quality.
Eligibility for the Emergency Center of Excellence is based on the results of over 100 key performance indicators linked to seven Pillars of Excellence (Safety, Satisfaction, Space, Staff, Support, Systems, and Solvency). Emergency Excellence collects benchmark data and surveys physicians, nurses, hospital staff, medical staff, and administrators. The Emergency Center of Excellence award is verified after an on-site assessment.
"Aurora BayCare, our first award recipient, set the bar for everyone else to strive for," said Dr. Tom Scaletta, President of Emergency Excellence. "Emergency medicine is a team effort and their strengths and accomplishments are amazing. Northeastern Wisconsin and Upper Michigan residents can rest assured that that they are in good hands when emergencies occur."
Dr. Mark Reiter, CEO of Emergency Excellence, notes, "Aurora BayCare is doing a fantastic job of providing safe, high-quality, and efficient emergency care."