HealthPort announces addition of eDelivery to ROI process

HealthPort, a top-25 company in the healthcare information technology industry, today announced that it has added electronic delivery functionality (eDelivery) to its release of information (ROI) process. In compliance with HIPAA mandates under the American Recovery and Reinvestment Act’s (ARRA) HITECH provision, the new eDelivery functionality allows healthcare facilities with HealthPort ROI outsourced or Partner services the ability to quickly and easily fulfill medical record requests for patients who want to receive them electronically.

“This new functionality illustrates our commitment to continuously remain in compliance with HIPAA regulations but, more importantly, gives our provider clients the ability to provide a deeper level of customer service to their patients”

“This new functionality illustrates our commitment to continuously remain in compliance with HIPAA regulations but, more importantly, gives our provider clients the ability to provide a deeper level of customer service to their patients,” said Jan McDavid, HealthPort General Counsel and Compliance Officer.

eDelivery provides patients with an environmentally friendly, secure and convenient option to request copies of their medical records, if maintained in an electronic format. In addition, eDelivery is cost effective, eliminating the need for postage and paper, and significantly decreases the turnaround time of medical record requests.

“As the leader of the ROI industry, our eDelivery functionality is just one of the many investments we are making in our renowned ROI service and technology to enhance our customers’ experience and increase patient care and satisfaction,” said Matt Rohs, Vice President and General Manager of ROI Services.