Apr 26 2011
Amerigroup Corporation (NYSE: AGP) announced that it will open a new West Regional Service Center in Houston, Texas, in the fourth quarter of 2011 to service customers in Texas, New Mexico and Nevada. The Company will begin to occupy the facility in the summer of 2011 and it will be staffed by more than 300 associates, with capacity to grow in the future. With the opening of the service center, Amerigroup will employ more than 750 full-time associates throughout the State.
The new service center will provide call and claims support to the Amerigroup West Region, serving more than 650,000 members in those markets. "We believe this local focus and presence will enable us to optimize the customer experience we deliver to our members, providers and state partners in the West Region," said Aileen McCormick, Amerigroup west region chief executive officer.
"Texas continues to shine as the best state in the nation to live, work and raise a family thanks to our low taxes, reasonable and predictable regulatory environment, fair legal system and skilled workforce," Governor Rick Perry said. "I want to congratulate Amerigroup on this expansion and the 300 jobs it will create in Houston, and wish them continued success in their future in the Lone Star State."
In February, Amerigroup expanded its footprint in Texas with the addition of STAR+PLUS members in Tarrant County. "We are committed to providing the best support for our members as we expand our west region operations by investing the resources in Texas to ensure all receive quality coordinated care," said James G. Carlson, Amerigroup chairman and chief executive officer.
SOURCE Amerigroup Corporation