Unibased Systems Architecture, Inc. (Unibased) announced today that Hoag Memorial Hospital Presbyterian (Hoag) has signed an agreement for the license and implementation of the Unibased ForSite2020® Resource Management System (RMS) software application suite, including the POCET and CASH physician and consumer portals. Hoag intends to use ForSite2020® to provide the physician and patient community with an enhanced customer experience that will include a streamlined registration process, 24/7 availability to self-service functions, and a one-call "one-stop-shop" scheduling process for all services and procedures across the Hoag enterprise and five of its institutes, which include Hoag Cancer Institute, Hoag Heart and Vascular Institute, Hoag Neurosciences Institute, Hoag Women's Health Institute, and orthopedic services through Hoag's affiliate Hoag Orthopedic Institute.
ForSite2020® will play a role in both the Hoag implementation of an electronic health record (EHR) and a health information exchange (HIE), linking physician practices, clinics, reference labs, imaging centers, pharmacies, diagnostic centers and patients. The HIE and other methods of communication with the community will improve quality of care, patient safety and healthcare efficiency. The Unibased ForSite2020® RMS enterprise scheduling system will facilitate these objectives as well as improve the coordination of patient care. The HIE will provide a platform for participating physicians to confirm patient schedules based upon requested services in an expeditious fashion.
Tim Moore, Hoag's Senior Vice President and Chief Information Officer, stated, "Hoag exists solely to provide the best healthcare experience possible to the communities we serve. Hoag has a long-term commitment in investing in our communities through enabling technologies. After an extensive evaluation process, we have selected Unibased as our comprehensive enterprise scheduling solution related to their proven track record, ease to work with, and commitment to our shared objectives."
Phil Amelung, Principal Consultant for Unibased, agreed, "Unibased is looking forward to supplying Hoag with tools they will use to transform the way services are accessed and delivered at Hoag. With a project like this, everybody wins. Patients and physicians are provided more convenient access and a consistent "front door" to services at Hoag, administrative processes are streamlined so that service locations can focus on providing quality services for their patients, and many business service benefits are realized from enhanced and expedited revenue cycle functions."
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