Diaverum, one of the world's leading renal care providers, has signed a contract with Bureau Veritas (BV) to standardise ISO certifications within the company. A pilot project has successfully been rolled out in Hungary and Poland earlier this year. In 2013 the ISO certification project will be expanded to an additional five countries in Diaverum.
“With this approach we are now auditing our clinics twice — through an internal audit programme and with an external body — to ensure highest possible quality and standards for our patients and staff.”
The head offices and clinics in Hungary and Poland were audited in 2012 together with the Diaverum Corporate Office in Munich. Based on these audits they all received the integrated ISO 9001:2008 (International Standard for Quality Management Systems) and ISO 14001:2004 (International Standard for Environmental Management Systems) certification.
Dr Jörgen Hegbrant, Chief Medical Officer of Diaverum, explained that by partnering with Bureau Veritas for a standardised and customised audit programme for all Diaverum countries, we will "reduce the complexity" of delivering the highest quality standards across our organisation.
"The ISO 14001 certification for environmental management is particularly interesting as we wanted to secure that our clinical practices complied with recognised environmental standards. Achieving the 14001 certification clearly indicates that they do and this will be to the benefit of all our stakeholders," he added.
The partnership with Bureau Veritas, themselves a worldwide player, is a move to align the certifications within Diaverum and standardise the approach globally. "Over the next few years, we will add more countries to the certification process with Bureau Veritas, starting in 2013 with five more European countries," Dr Hegbrant added. "With this approach we are now auditing our clinics twice — through an internal audit programme and with an external body — to ensure highest possible quality and standards for our patients and staff."