eHealthInsurance (NASDAQ: EHTH), the leading online source of health insurance for individuals, families and small businesses, today released a list of answers to questions frequently asked by women who call its customer care center. The customer care center includes a call center staffed with licensed insurance agents.
In a newly released consumer survey conducted by eHealth's customer care center, 61.9 percent of survey respondents were women. Purchasing individual health insurance policies, especially for the first time, can be a more complex task for women than men due to the availability of plans that offer maternity coverage and other important benefits specific to women.
Given women's specific needs, eHealthInsurance has provided six key questions women should consider when researching and purchasing their own health insurance plan:
1. Are maternity benefits covered? Private health insurance plans don't automatically cover maternity benefits -- they are often "riders" on the main policy. eHealth's 2008 report, The Cost And Benefits Of Individual And Family Health Insurance Plans, showed that nearly half of all policy holders were women (46.3%) and one-quarter (24.2%) of all policy holders had maternity coverage. Maternity coverage is a mandated benefit in some states, but not all of them. If you don't need maternity coverage (for those not planning to get pregnant) you can save money buying coverage that doesn't include it.
Note: If you don't have maternity coverage, any claims related to prenatal care, delivery and postnatal services are not covered benefits. If you're planning to have children, or if there's even a chance you might get pregnant, your plan should include maternity benefits that cover you from preconception through postpartum.
2. What do I do if I can't find a plan that offers maternity coverage? In some states, you may not be able to find plans that offer maternity coverage. If you can't find maternity coverage in your area, connect with a licensed agent in eHealth's call center, or reach out to the Foundation for Health Coverage Education at www.coverageforall.org where you can find public programs in your state that may help you get the maternity care you need. You should also contact the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC), which may be able to provide you with additional assistance.
Note: Some health insurance plans offer maternity benefits as a "rider" but, in many cases, a maternity rider won't cover a considerable portion of your costs for a hospital delivery or alternative delivery options such as delivering from home. Speak to your doctor about your delivery choices. If you purchase any supplemental maternity coverage, be sure it covers the delivery option you've selected. It's also a good idea to go to an obstetrician and see if they're willing to pre-negotiate a rate with you.
3. How much preventative care is covered? Preventive care is especially important for women, and individual plans offer a range of options for doctor visits, lab/x-ray and other services. Routine mammograms and pap tests are two of the most important tests to help detect diseases early on. The type of plan you select is ultimately a personal choice, but if you want to see your personal physician and OB/GYN every year then you should look into plans with a co-pay option for preventive care visits. Co-pays typically range from $20 to $35 per visit.
Note: The vast majority of individual plans include preventive care coverage, but you may be able to save money on premiums by selecting a plan without them. If you're shopping for insurance at eHealthInsurance.com be sure to review a plan's preventive care benefits by selecting the "Preventive Care Coverage" section of a plan summary.