Zenprise, Inc., a provider of mobile management
software, today announced its customer, Varian Medical Systems Inc.,
received IDG's InfoWorld 100 Award based on its deployment of the Zenprise
MobileManager platform. The InfoWorld 100 Awards recognizes the top 100
most innovative uses of IT initiatives to further business goals.
Companies around the world rely on technology to enable and enhance their
business operations and deliver on their business strategies. "This year's
recipients of InfoWorld's highest honor are shining examples of IT projects
undertaken by tech leaders committed to pushing their organizations
forward," said Jason Snyder, features editor of InfoWorld.
Varian provides lifesaving radiation machines for cancer treatment. The
radiation therapy process has multiple moving parts that require a
fail-safe strategy with a critical response time. Varian deployed the
Zenprise MobileManager platform to enable proactive, real-time monitoring
and management of its BlackBerry® smartphone deployment, enabling Varian
to increase field responsiveness and productivity across their global
service organization.
Prior to automating the management of mobile devices, Varian spent hours,
even days troubleshooting mobile device issues. The company was often
unable to determine the immediate cause of a BlackBerry issue. Technicians
had to physically mail their mobile devices to Varian's corporate
headquarters, which led to expensive shipping fees, lost productivity and
an extended time to repair.