The US Family Health Plan, a Department of Defense-sponsored healthcare plan serving military family members in six areas across America, has been honored with the Dr. Lowell G. Daun Award for its contributions to the mission of the National Military Family Association. The award recognizes organizations that have significantly helped facilitate the Association’s initiatives to provide education, information, advocacy and programs for military families.
“We are honored by the National Military Family Association’s decision to recognize our efforts. We share a deep commitment to those who selflessly serve our great country.”
“In addition to its long history of delivering military healthcare benefits to service member families, the US Family Health Plan has joined forces with the National Military Family Association over the years to support our outreach on behalf of families,” said Joyce Raezer, executive director of the Association. “We are excited to honor US Family Health Plan with this award and celebrate the positive impact of this partnership on military families.”
Mary Cooke, chair of the US Family Health Plan Alliance, said, “We are honored by the National Military Family Association’s decision to recognize our efforts. We share a deep commitment to those who selflessly serve our great country.”
The US Family Health Plan’s joint initiatives with the National Military Family Association have included creation of an Emmy Award-winning series of television public service announcements encouraging viewers to “support, befriend, remember, and appreciate” America’s military family members. The public service announcements have been seen by more than 7.3 million people.
The US Family Health Plan is distinguished by its thousands of network doctors and hospitals, low cost, lack of deductibles, free preventative pediatric care, free annual physicals and in most locations, after-hours telephone access to healthcare providers. Most notably, the US Family Health Plan has member satisfaction ratings that are 40 percent higher than the national average for health plans, and ranks in the 99th percentile in overall member satisfaction when compared to the National Committee for Quality Assurance (NCQA) in its Quality Compass 2009 Public Report. Enrollment in the Plan is offered through the following not-for-profit health care organizations:
- Johns Hopkins Medicine (1-800-801-9322) – serving Maryland, Washington D.C., and parts of Pennsylvania, Virginia and West Virginia
- Martin’s Point Health Care (1-888-241-4556) – serving Maine, Vermont, New Hampshire and northern New York
- Brighton Marine Health Center (1-800-818-8589) – serving Massachusetts, including Cape Cod, plus Rhode Island and northern Connecticut
- St. Vincent Catholic Medical Centers (1-800-241-4848) – serving parts of New York, all of New Jersey, eastern Pennsylvania and southern Connecticut
- CHRISTUS Health (1-800-678-7347) – serving southeast Texas and southwest Louisiana
- Pacific Medical Centers (1-888-958-7347) – serving the Puget Sound area of Washington State
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