Feb 11 2010
Intermec Technologies (NYSE:IN) today announced its partnership with HealthWyse
and Data
Capture Solutions to provide healthcare professionals with access to
electronic medical records anytime, anywhere. The durability of
Intermec’s CN3 ruggedized handheld computers combined with the
ease-of-use of Healthwyse’s mobile clinical software and Data Capture
Solutions’ support has saved customers, like Caritas
Home Care, an average of 98 hours of total annual time per
healthcare professional.
“The consumer devices we had just couldn’t handle the intensity of the
work environment. The amount of malfunctions we experienced
substantially impacted productivity, morale and hardware costs”
Caritas Home Care, one of the first home care providers to use mobile
medical software to record the care given and take notes at the
point-of-care, recently installed the joint solution. IT managers wanted
to leverage their investment in HealthWyse’s clinical and financial
system – the first software of its kind available on PDAs – while
upgrading their consumer-style PDAs that frequently broke down. PDA
failures increased hardware costs and reduced mobile clinicians’
productivity because they caused mobile clinicians to take notes at the
point-of-care, drive to the office to get a replacement device, and then
enter their notes into the electronic medical records later. According
to VDC Research, average annual failure rates for non-ruggedized
handheld computers are 38 percent, compared to just 11 percent for
ruggedized models.
HealthWyse, an Intermec independent software vendor (ISV), referred
Caritas to Data Capture Solutions, an Intermec Premier value-added
reseller (VAR) and specialist in integrating mobile solutions for
healthcare that includes Total Care Services (helpdesk, software
staging, cellular network activation and hot swap repair) to provide the
healthcare institution the lowest possible cost of ownership. Because
HealthWyse runs on PDAs and laptops, Caritas was able to run a lengthy
field-test of various mobile devices before choosing the Intermec CN3.
The rugged mobile handheld’s Wi-Fi®, Bluetooth® and WAN (3G CDMA/EV-DO
or GSM/EDGE) radios provide mobile clinicians with immediate access to
electronic medical records via the HealthWyse software. Its size
improves patient record keeping because it’s small enough to be used at
the point-of-care, so procedure codes, notes and other activity can be
added to electronic medical records in real-time. Additionally, its
ruggedness reduced hardware costs while improving mobile clinician
productivity.
“The consumer devices we had just couldn’t handle the intensity of the
work environment. The amount of malfunctions we experienced
substantially impacted productivity, morale and hardware costs,” said
Mark Jozwicki, IT manager at Caritas Home Care. “The CN3 has positively
impacted our business operations and patient care, because it is a
reliable device that provides connectivity with HealthWyse anytime,
anywhere, allowing mobile clinicians to focus on the patient.”
Caritas also plans to leverage the CN3’s integrated video and still
camera to capture and wirelessly transmit images and stream video to
remote specialists who can make course-of-treatment recommendations to
the on-site mobile clinician in real-time.
“The partnership between Intermec, HealthWyse and Data Capture Solutions
allows healthcare professionals to spend less time troubleshooting
technology issues and more time on patient care,” said Earl Thompson,
senior vice president, Mobile Solutions Business Unit, Intermec.
“Caritas Home Care projects that it will achieve a complete return on
investment for the full deployment in less than one year due to
clinician time savings, improved productivity, and reduced maintenance,
support and spare costs.”