Conifer to present 'how to implement clinical denials management strategy' at NICM/ACMA

Conifer Health Solutions, a leader in revenue cycle and business process solutions for healthcare providers, announced the company will present "How to Implement an Effective Clinical Denials Management Strategy" at the 2011 NICM/ACMA Case Management conference on Saturday, April 9, at 12:15 p.m. EDT. The conference will be held at the World Marriot Hotel in Orlando, Fla.

Conifer's presenters include Dorothy Rubio, president of Patient Communications, and Rhonda R. Bankester, R.N., vice president of Clinical Revenue Cycle Services. Ms. Rubio has more than 25 years' experience in the healthcare industry, including 17 years leading Patient Communications at Conifer and its predecessor organization. Conifer's Patient Communications is one of the nation's most experienced healthcare contact centers and provides a full suite of services that include, Emergency Department admission review, post-visit outreach, overflow scheduling for outpatient imaging, class and event registration and physician referral.

Ms. Bankester has more than 19 years' experience in the healthcare industry and has held leadership positions at Conifer for more than 11 years. Ms. Bankester currently leads a national team of revenue cycle clinicians performing retrospective review of clinical denials and appeals and precertification activities. In addition, she leads a national team of credentialed coders focused on timely, accurate and quality coding to ensure optimal revenue cycle performance.

The NICM/ACMA Case Management conference, which is being held from April 7-10, 2011, is the largest national conference focused solely on hospital/health systems case management. Industry leaders will bring together multidisciplinary approaches to provide tools, resources and solutions to enhance daily practice, combat difficult challenges and address advanced topics in hospital/health system case management. For more information about the NICM/ACMA Case Management conference, visit the organization's website.