DotWell partners with INX to implement Cisco VoIP phone and voicemail solution

INX Inc., (OTC: INXI) has been contracted to deploy a Cisco-centric network and Unified Communications solution for DotWell.

DotWell is a unique community-based organization that works in collaboration with its founding health-center partners, Codman Square Health Center and Dorchester House Multi-Service Center, to provide integrated clinical and community services. These services are offered across the enterprise and address health disparities, build social capital, and meet the complex needs of Dorchester, which is the largest and most diverse community of Boston. Due to growth, DotWell sought a new telecommunications solution to replace a legacy system and to gain functionality and efficiencies with a state-of-the-art Unified Communications system. This contract represents approximately $900,000 in product and service revenue for INX.

DotWell chose INX as their partner to implement a Cisco voice-over IP (VoIP) phone and voicemail solution to meet their needs. By utilizing the new Cisco solution, DotWell will be better able to support its nearly 350 users with a reliable phone and voicemail system that covers five separate DotWell sites. INX was contracted in July 2011 and will begin implementation of the solution in September of this year. INX was chosen for this job because of its expertise in the technology field and a close working relationship with the solution manufacturer Cisco Systems. INX's unique project deployment methodology, titled Strategic Delivery Framework (SDF), which mitigates risk of complex IT adoption and focuses on business-process transformation, was also a deciding factor in choosing INX for this project.

Mark Hilz, INX CEO and President, commented: "Unified Communications represents a great opportunity for any business that still runs on a legacy phone system that's disparate from the data network. These days, you can take advantage of merging telecommunication and data networks to gain efficiency and cost reductions that ultimately impact the client and the bottom line."

Danny MacNeil, DotWell Chief Information Officer stated, "We look forward to leveraging Cisco's state-of-the-art telephony and unified messaging system across our enterprise to improve communications for our patients and our staff. We are committed to serving the Greater Dorchester community and we are confident that this system and INX's expertise will enable us to enhance our service and maintain our commitment."