Convergent to discuss ways to enhance patient experience with healthcare leaders

Convergent Revenue Cycle Management, Inc., a leading provider of revenue cycle management and patient access solutions to healthcare providers across the nation, will be meeting with healthcare leaders to discuss ways to improve their financial performance and enhance the patient experience while exhibiting at the Healthcare Financial Management Association's (HFMA) Annual National Institute (ANI) June 16-19 in Orlando, FL. Convergent's Tina Eller, Vice President of Patient Access, and UPMC's (one of the nation's largest healthcare providers) Lyda Dye, Senior Director of Revenue Cycle will also be speaking at HFMA's pre-conference workshop series on Sunday, June 16^th in a session titled "Using Six Sigma to Improve Satisfaction and Financial Performance at University of Pittsburgh Medical Center". In addition, Convergent is also hosting a private, VIP event at Tommy Bahama with several other sponsors. ANI will draw hundreds of chief financial officers, directors, and other leaders specializing in revenue cycle management and financial operations from the healthcare industry.

“Using Six Sigma to Improve Satisfaction and Financial Performance at University of Pittsburgh Medical Center”

"Convergent is excited to be participating in one of our industry's most talked about and most-attended events of the year," says Derek Pickell, CEO of Convergent Revenue Cycle Management, Inc. "CFOs and other leaders involved in healthcare financial services are constantly examining ways to improve financial performance, streamline operations and improve the patient experience. From scheduling, registering, and financially clearing patients, to increasing reimbursement on insurance, self-pay and bad-debt accounts, to enhancing the overall patient experience, Convergent's 20 years of healthcare reimbursement and patient contact center experience have enabled our healthcare provider partners to stay ahead of the curve and their competition. Convergent's "CARE" offerings deliver innovative solutions and next generation processes that healthcare providers need to improve performance in the ever changing healthcare environment."

Healthcare providers who visit Convergent's booth will learn how they can enhance the patient experience and improve financial operating performance through patient-focused contact center technology operations, a unique attorney-driven approach, next-generation analytics and education.