Virginia Mason's quest to transform health care by using principles of lean manufacturing to identify and eliminate waste, improve quality and safety, and lower cost is the focus of a new book called a must-read for health care leaders.
The book is titled "Accelerating Health Care Transformation with Lean and Innovation: The Virginia Mason Experience." Author Paul Plsek is an internationally recognized consultant on improvement, innovation and large-scale change in complex organizations and systems.
Plsek uses lucid descriptions and riveting examples in telling how Virginia Mason has systematically integrated innovative methods, structures and cultural practices in its pursuit of the perfect patient experience. A key message is that Virginia Mason, a pioneer in applying lean methodologies to health care, has proven lean enables innovation to flourish and provides a disciplined framework for continuous learning.
"This is a must-read text for anyone in health care who is interested in improvement and education," said Dr. Lynne Maher, director of innovation at Ko Awatea Middlemore Hospital in Auckland, New Zealand.
"I think this book is a profoundly important contribution to the literature of health care change," Donald Berwick, MD, president emeritus and senior fellow at the Institute for Healthcare Improvement, writes in the foreword. "It doesn't just push the envelope; it burns the envelope and starts over. And it shows just how much leadership, investment and hard, hard work change like that takes."