Zuellig Pharma, ADEC Solutions enter new KPO joint venture

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ADEC Solutions, an end-to-end business process outsourcing (BPO) global market provider of customized outsourcing solutions, announced a partnership agreement with Zuellig Pharma, uniting the two companies to create a global pharmaceutical and healthcare-focused knowledge process outsourcing (KPO) and BPO powerhouse. This new joint venture, operating under a 50/50 ownership agreement, will operate under the name Pharma KPO.

The Pharma KPO venture, which will be incorporated in Singapore, is forged on ADEC Solutions and Zuellig Pharma's commitment on proactively anticipating and adapting to industry trends to facilitate operational changes by streamlining costly and repetitive back office and support processes to enable clients to refocus on strategic activities.

Pharma KPO expects to capitalize on innovative synergies, enhanced by the shared knowledge expertise and efficiency that both parent companies are already known for in their respective space. It aims to take advantage of cost-driven business opportunities by providing processes to fill the demand for alternative service delivery models, with an immediate focus on information technology, BPO, KPO, shared services, and general administrative and support functions.

Transaction Highlights:

  • Large and scalable operating platform
  • Both companies combine respective expertise and wide client base to strategically meet the demands of the dynamic and growing pharmaceutical outsourcing market
  • Talented and experienced global management teams
  • Established globally competitive partners
  • Proven expertise in respective fields
  • Increased exposure to global customers through extensive global footprint
  • Expansion potential to foreign markets
  • New vertical integration with revenue growth opportunity

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