Preoperative process at High Pointe Surgery Center now online

In response to patient request, High Pointe Surgery Center in Minnesota has taken its preoperative process online. Since deploying One Medical Passport by Medical Web Technologies, the facility reports increased patient satisfaction, better utilization of staff and tangible cost savings.

“Initially we questioned whether the elderly population would be open to using the Internet to fill out their preoperative medical history. Fortunately, they surprised us. They have proven to be computer savvy and the solution has been well received by all.”

Previously High Pointe relied on a full-time nurse to conduct preoperative screenings. Phoning patients in advance of their surgical procedures to go through medical histories was time consuming for the facility and inconvenient for patients. Additionally, patient feedback confirmed unease about going through ones medical history over the phone, particularly when patients were contacted during normal business hours at work.

One Medical Passport was quickly customized to mirror High Pointe's paper-based forms. With more than 90 percent of patients utilizing the solution within the first three months of deployment, SourcePlus Passport is simple to use and intuitive for patients of every age.

For facilities worried about adoption of an online solution such as SourcePlus Passport, Aaron Johnson, executive director of High Pointe is quick to point out, "Initially we questioned whether the elderly population would be open to using the Internet to fill out their preoperative medical history. Fortunately, they surprised us. They have proven to be computer savvy and the solution has been well received by all."

With One Medical Passport, sold by SourceMedical as SourcePlus Passport, patients quickly and easily complete their own preoperative medical history securely via the Internet. The information is then immediately available to nurses, anesthesiologists and registration staff, as well as the patient's surgeon. In addition to a more efficient preop process, patients benefit from continued access to an online personal health record which they can easily update whenever needed within One Medical Passport.