Dec 10 2010
McNeil Consumer Healthcare, Division of Johnson & Johnson Inc. is voluntarily recalling all lots of ROLAIDS® Ultra Strength SoftChews® and ROLAIDS® Ultra Strength SoftChews® plus Gas Relief distributed in Canada.
McNeil is taking this action following some consumer reports of foreign materials in the product, including metal and wood particles. The company's investigation has determined that the materials were potentially introduced into the product during the manufacturing process at a third party manufacturer. While the risk of serious adverse health consequences is remote, McNeil Consumer Healthcare advises consumers who have purchased these recalled products to discontinue use.
While our investigation is ongoing we have suspended production of ROLAIDS® Ultra Strength SoftChews® and ROLAIDS® Ultra Strength SoftChews® plus Gas Relief and will not restart production until corrective actions have been implemented.
Consumers who purchased product included in this recall can contact McNeil Consumer Healthcare, by calling the Johnson & Johnson Inc. Consumer Contact Centre at 1-888-222-6036 (Monday-Friday 8 a.m. to 8 p.m. Eastern Time, and Saturday-Sunday 9 a.m. to 5 p.m. Eastern Time) for more information and instructions on how to receive a refund. Consumers can also visit www.jnjcanada.com. Consumers who have medical concerns or questions should contact their healthcare provider.
This voluntary recall is being conducted with the knowledge of Health Canada.
Source:
MCNEIL CONSUMER HEALTHCARE and RECALLS