First Pacific expands its eTools program to help patients review their account information

First Pacific Corporation, one of the best kept secrets in dentistry, announced today it has expanded its eTools program as part of its current offering to existing and new clients. This industry leading program allows patients to review their account information at their convenience.

"This new program will effectively assist our clients in providing the highest level of customer service to their patients. First Pacific is striving to develop technology that meets the needs of patients and the desire to have easier, real-time access to their account information available 24/7. In a business climate where instant access to account information has become expected from the consumer, we are excited to be able to offer this new service to our clients" said Kevin Brady, First Pacific Corporation's Vice President of Sales and Marketing. FPC Patient eTools also includes information on their upcoming appointments, on-line account statements that can be printed, as well as information on the status of insurance claims. "This is an exciting development for FPC. It is much like on-line banking for patients and we are excited to provide patients with instant access to account information that will reduce the majority of calls to an office and allow staff to be more efficient." Brady said.

Dr. D. Schulze of Missouri, an FPC client, said that "allowing our patients access to their statements, EOBs and appointment information through FPC's one-of-a-kind Patient eTools is a great benefit for my patients and my staff!"

First Pacific Corporation is one of the top dental practice management firms in the country. The Salem, Oregon based company helps dentists provide patient financing, expedite patient and insurance billings and collections, and it decreases the stresses inherent in growing a successful dental practice. FPC provides a fully featured software solution as well as on-site training.

"Our Patient eTools program is just the latest in computer technology that we provide our clients," said Mike Wood National Service Manager for FPC. "We also provide ongoing practice management support with regular on-site visits from a local, highly experienced Account Executive, 800 phone line help for immediate assistance, past-due account follow-up, as well as regularly upgraded hardware and software for our dental clients."