Texas Institute for Surgery at Texas Health Presbyterian Dallas received the maximum grade of five stars in a rating of patients' experience of care of more than 3,500 hospitals that is posted on a federal government website.
The scores on the Hospital Compare website of the federal Centers for Medicare & Medicaid Services rate patient perspectives on hospital care from one star (poor) to five stars (excellent). Five Texas Health Resources hospitals ranked among the 336 hospitals nationwide (9 percent of hospitals reviewed) that received five stars, including Texas Institute for Surgery.
"Texas Institute for Surgery physicians, nurses and support staff continue to exemplify excellence in patient care. We are honored to receive this recognition," said David A. Helfer, FACHE, CMPE, President, Texas Institute for Surgery.
The patient experience ratings are based on data from the Hospital Consumer Assessment of Healthcare Providers and Systems Survey (HCAHPS) measures that are included in Hospital Compare. Go to www.medicare.gov/hospitalcompare to see hospitals' ratings.
"Our goal is always to achieve excellence in safety, clinical outcomes and service," said Daniel Varga, M.D., senior executive vice president and chief clinical officer of Texas Health. "This means exceeding the expectations of patients, who have told us what they want—to help them heal, keep them safe and be kind to them."
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