Best Practices undertakes study to develop benchmarks for library services within biopharmaceutical industry

Biopharmaceutical and Medical Device executives are constantly looking to their corporate libraries to provide them with vital information in regards to research, development and maintenance of e-resources. Despite this, rapid advances in technology, mixed with plummeting resources have made it increasingly difficult for libraries to effectively balance their budget, resource and service levels within organizations.

According to research from Best Practices, LLC, many organizations are focusing heavily on innovation. The top areas respondents in a recent study have focused innovations on in the past year have included: development of new tools, expansion of self-service, and enhancement of library service offerings. Understanding how to innovate is crucial for corporate library success.

The related report, "2015 Library Services Benchmarks: Corporate Library Services in the Pharmaceutical & Medical Device Industries," will help library and information center leaders to compare scope, volume, cost and delivery of library services at their companies with those of other organizations within the biopharmaceutical industry.

Topics covered in this research include:

  • Use Of Vendors In Services Delivery
  • Financial Resources
  • Cost Recovery Practices
  • Distribution of FTE Hours By Service Category
  • Penetration Of Potential User Base
  • Library Innovation & Service Strategies

Best Practices engaged 29 companies in this benchmarking study. Among participants, 17 represented pharmaceutical companies, five were medical device libraries, and seven represented health science libraries in other industries.

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