Hyland Software increases domain expertise in workflow solutions by acquiring eWebHealth

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Hyland Software has purchased privately held eWebHealth, a leading provider of hosted medical records workflow solutions. Terms of the transaction were not disclosed.

"We've significantly reinforced our already strong healthcare presence over the past several months," said A.J. Hyland, president and CEO of Hyland Software. "Acquisitions are accelerating our entry into key markets. They've also allowed us to add more people with specific healthcare expertise. Combined with our new products and important certifications, acquisitions have helped us to take our offerings and knowledge to new levels.

"Purchasing eWebHealth does several key things for us. Among them, it increases our domain expertise in the areas of coding and revenue cycle workflow solutions. This acquisition also adds a customer base that has already embraced software-as-a-service (SaaS). It's a delivery model that's a key part of our business strategy, and something we offer in the form of OnBase OnLine.

eWebHealth delivers workflow solutions by a SaaS model for clinical, administrative and financial environments. It also automates specialty areas such as physician coding, signature completion and compliance. Nearly 100 small and mid-size hospitals and healthcare facilities located across the country are eWebHealth customers."

"For a lot of reasons, SaaS-delivered content management has become a solid, sensible option for more healthcare organizations than ever before," said Hyland. "Budgets are tight, IT resources are spread thin and staffs are being forced to handle increasingly large workloads. Many providers aren't in a position to even consider anything but SaaS products right now. This sets Hyland apart. We offer customers SaaS, on-premise and hybrid options – and the choice to switch deployment methods as needs change."

In the past many months, Hyland has continued building momentum in the healthcare space by:

  • Receiving an expanded endorsement of OnBase from the American Hospital Association (AHA) as the recommended content management software suite for all functions of a healthcare organization, including electronic medical record (EMR) integration, administrative, revenue cycle management and human resources
  • Launching a product to combat the challenges posed by the Recovery Audit Contractor (RAC) program; the AHA also certified OnBase as meeting the necessary requirements to track, manage and report mandatory RAC program information
  • Acquiring Valco Data Systems, a provider of document management, imaging, workflow and health information management  (HIM) integration solutions
  • Having OnBase cited as one of "the clear document management and imaging leaders" according to a report from KLAS titled, "Enterprise DMI: Finding the Right Stepping-Stone to Full EMR"

The company also recently released a new product designed specifically for MEDITECH users. It addresses healthcare organizations' challenges of doing more with their existing MEDITECH system to meet "meaningful use" criteria – at a price they can afford.

"Everything we're doing is meant to benefit our current customers, partners and other healthcare organizations that are in the market for a proven content management solution," said Hyland. "In the case of eWebHealth's customers, we're in a unique position to continue meeting their needs because of our SaaS experience. We're dedicated to providing them with the same high quality product and renowned support our own customers have been receiving for years."

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