Phytel launches new suite of automated care management solutions

Phytel today launched the next generation of automated care management solutions with its integrated Atmosphere™ platform, which enables providers to better manage quality and proactively improve chronic and preventive care across their populations. These scalable, Software-as-a-Service automation tools together comprise the first comprehensive, integrated population health management solution designed for providers.

“We see Phytel as an integral piece of our effort to build the patient-centered medical home”

Phytel's Atmosphere™ platform allows care teams to deliver appropriate care efficiently across their entire population, regardless of care setting. Atmosphere™ uniquely combines automated interventions that ensure patients receive the care they need with analytic reports on the effectiveness of quality improvement programs. The open-architected Atmosphere™ platform also offers companies that partner with Phytel the ability to securely integrate consumer health, education, digital coaching and other applications relevant to population health management.

Among the core elements of the care management suite running on Phytel Atmosphere™ are:

• protocol-driven patient-centered registries that automatically identify care gaps and trigger messages to patients for recommended care;
• applications that stratify patient populations according to identified health risks and create personalized, automated interventions;
• patient self-management programs that include health risk assessments and individualized online care plans;

• automated provider-branded communications that follow a patient's hospital or ER discharges to help prevent unnecessary readmissions;
• sophisticated analytics populating dashboards that measures an organization's effectiveness in its quality improvement initiatives;
• automation tools that identify patient groups and processes required to qualify for Medicare's PQRS rewards and streamline the application for those incentives;
• automated communication that proactively reminds patients about upcoming appointments with their providers.

Hundreds of leading physician groups and healthcare systems have acquired components of Phytel's innovative suite of care management solutions, including Allegiance Health, Bon Secours Health System, MedVirginia, The Iowa Clinic, Riverside Medical Group, Christie Clinic, Elmhurst Clinic and Prevea Health. All of these organizations are committed to clinical transformations that encompass population health management and the development of medical homes and/or accountable care organizations.

"We see Phytel as an integral piece of our effort to build the patient-centered medical home," said Kimberly Freese-Beal, MD of Allegiance Health. "Phytel helps us do that with lean resources, through automation, and by delivering information to providers and staff. Its solutions enable us to reach patients who are not getting recommended care. As we tailor our care to better meet our patients' needs, Phytel's risk stratification capability will allow our care managers to quickly identify the patients who need more intensive care management. And the quality dashboards that show variations in practice and allow our doctors to more clearly converge toward evidence-based medicine will be very helpful from a quality perspective."

"Phytel's solutions provide a great benefit to those who are fully committed to population health and the patient-centered medical home," said Ashok Rai, MD, president and CEO of Prevea Health. "Phytel gives physicians the right automated tools at the right time to engage patients and manage those who are not only in front of them, but also those who need to be seen. There aren't enough hours in the day for physicians to do all of what they are being called on to do. Phytel is offering an automated solution to make data actionable for better outcomes across a patient population while allowing physicians and care teams to focus on what they do best."

Steve Schelhammer, CEO of Phytel, commented, "Our newest suite of care management solutions is designed to help providers deliver optimal care to their entire patient populations. By supplying care teams with the necessary automation tools, identifying and contacting patients with care gaps, and supporting patients' engagement with their providers, Phytel gives providers the capabilities to meet their patients' entire preventive and chronic care needs while reinforcing our clients' financial performance. This next generation of care management technology is a game changer and stands in stark contrast to the largely manual and disconnected approaches that have traditionally been used in this field. We are leveraging technology and data visibility to deliver powerful automated benefits that are crucial for success in the emerging population health management model of healthcare delivery."