T, business, human capital and other stakeholders can now use cloud-based analytics to more effectively attract, acquire, serve and engage customers, Deloitte Digital announced today. Deloitte Digital has created an analytics offering for Wave, the Salesforce Analytics Cloud that is designed to offer greater flexibility than on-premises solutions. Deloitte Digital's approach to cloud-based analytics is designed to help companies create strategies for success in a new environment. An example of Deloitte Digital's commitment to Salesforce Analytics Cloud is its Member Connect solution, a health care industry-focused accelerator with an intuitive approach to the customer journey focusing on omni-channel interactions and a holistic view of the customer.
"With offerings such as Deloitte Digital's Member Connect, health care payors can focus on the end-to-end interactions across the customer journey and bring greater value to the customer experience," said Andy Main, principal, Deloitte Consulting LLP, and Deloitte Digital service line leader. "We're developing industry-specific, cloud-based analytics solutions to help our clients engage with their customers and continue the conversation through the latest methods in communication."
"The convergence of mobile, social and cloud computing has sparked a data revolution, and companies today must leverage data-driven insights to connect with their customers in a whole new way," said Keith Bigelow, senior vice president and general manager, Salesforce Analytics Cloud, salesforce.com. "Salesforce Analytics Cloud is the first cloud analytics platform designed for every business user. With partners such as Deloitte, companies can benefit from best practices and industry expertise to extend analytics for any business need, making it easier than ever for anyone to explore and share data instantly, uncover new insights and take action from anywhere."
Deloitte Digital's industry-specific frameworks are based on extensive industry
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