Mobile devices such as the iPhone can provide valuable assistance to insurance holders in a claims situation, comparison site Constructaquote.com (http://www.constructaquote.com) has said.
“While millions of consumers across the world enjoy products like the iPhone for leisure, many do not realise that new technology can also play a serious role for a range of more serious matters such as insurance claims.”
The statement follows recent research from AXA which highlighted that only 34% of British motorists are familiar with the correct claims procedures following a crash. The insurer also found that 27% of drivers would not think to exchange key details such as names, addresses and phone numbers.
However, the growth of innovative products such as the iPhone has seen a new range of tools emerge to assist individuals in situations such as these. A number of iPhone apps, for example, have been developed specifically to guide users through the claims process, and ensure they capture important information.
Applications for the iPhone such as 'iWrecked' or AXA's own 'AXAdent' help users store key personal information, capture photos of accidents, and even identify nearby repairers - all on the roadside. GPS technology can also be harnessed to record vital location and time information.
Lyndon Wood, CEO of Constructaquote.com, commented:
"While millions of consumers across the world enjoy products like the iPhone for leisure, many do not realise that new technology can also play a serious role for a range of more serious matters such as insurance claims.
"If an individual suffers a motor accident, having an on-screen prompt could bring clarity to what is usually a very distressing situation. Not only does it help the user to order their thoughts, but it also makes their life a lot easier when it comes to sending vital accident information across to the insurer."
Constructaquote.com is always available for comment.